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zoomed in and won't zoom out

My iphone6 frequently goes to zoom, when I discovered the 3 finger double tap I was elated, but now that is not working. What can I do, phone is currently not operational. It is on but one icon is nearly the size of the full screen.

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Finally by using Siri I was able to get to settings and played with it until I could figure out where I was in settings and then was able to turn zoom off. I've been without a phone for two days now and it is not the first time it has happened. Does anyone have an idea of what I might be doing wrong. It seems to happen when I have it in my pocket. I think I am going to get a case with a cover.

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gablesbb, try to turn it off through itunes

1.Connect the device to any computer with iTunes.

2.Select the device when it appears.

3.Select Configure Accessibility on the device summary page:

4.Select Neither to disable zoom:

5.Click OK.

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Turn off your zoom in settings> general> accessibility

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I can't even get to settings to turn anything off or on.

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Do the hard reset. You cant do anything else if you cant turn it off with 3 finger motion.

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gablesbb será eternamente grato(a).
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