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Repair guides and disassembly information for laptops manufactured by ASUS.

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ASUS X550ZE-DB10 15.6-Inch laptop doesn't touchpad work after login?

I recently purchased a new ASUS X55OZE with windows 8 from amazon. Today I performed a clean install of Windows 10 on the device (I didn't make a backup because I had nothing saved on the computer). The install seemed to go smoothly, but now when I start up the computer, the touchpad will not work after the login screen. I tried looking in the touchpad and mouse settings to see if it had been disabled, but there was not option to enable/disable the touchpad, only to adjust its sensitivity. I'm pretty lost on where to go from here. I would try to reinstall the touchpad drivers but I can't figure out how to do that without use of the touchpad!

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Hi I'm having the exact same problem! Not sure if it is a missing driver or just a bug from the new system. I really need advice on this...

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Thank you for your help! We had a look at the touchpad drivers and found that there were two sets of them installed. By disabling one of them it started working properly again.

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hey @Cris I'm having the same problem, could u help me??please

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This answer will help you to fix it your self

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please use this below link if you are facing this issue like this

http://laptopnproblem.blogspot.in/2015/0...

http://laptopnproblem.blogspot.in/2014/1...

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