ps4 wont read disc, just spinning and stops SOLVED!

My problem is that my PS4 won't read blu ray disks, both game disks and movies. I've tried reinstalling the current update and rebuilding the database, hasn't worked. When I insert a blu ray game or movie, PS4 rumbles and spins for a bit, then stops, then repeats several times until it says unrecognized disk. I'm left to think the laser or disc drive needs to be replaced. Any idea? Thanks

I have had this issue and the only thing I have been able to do is eject the disc then restart with the disc ejected. It then will start spinning and if I launch the game directly after doing this I can play the game without a hitch. However if I put it into rest mode it doesn't always come out of it. If the game gets suspended it will not always play afterwards. Say I stop to watch some netflix for a bit and come back, it just doesn't want to read anymore.

The lazer replaced?

No no no. this system is brand new. It has Nothing to do with the lazer.

David you are a saving grace sir. I feel like im back in the PS2 era trying to play GTA III smacking my ps2 to avoid the red cubes from popping up! LOL!

This worked. I tried everything else first, short of replacing the drive. Thank you.

Ridiculous isn't it. Sony's reputation as a lead manufacturer of high quality electricals is being mocked by their jewel in the crown. The ps3 had issues and I had to practice all sorts of rituals to get it to work sometimes. The ps4 is 10 times worse it seems. The ps5 will probably spontaneously combust and claim the lives of children who aren't old enough to know that PlayStations have a dark side from 3upwards. I used to laugh at my friends who bought xboxs knowing full well it had the 'redring' shenanigans in store for them. At least Microsoft were open in saying their product had a limited life but was costing significantly less than the ps. What's sony's excuse? I feel like I've been &&^&@@ by them, literally sodomised

Thank you! This I believe gets down to the real issue and it must be something to do with the stability of the disc in the reader when its getting read, or a slight variation of the disc ruining all readability.

aye bruh me too

When putting disc in...tap on top ps4

I eject the disc and put it back in before starting the game up. It reads it first time almost always.

Mine was doing the same thing. I had tried almost everything, but to no avail. What worked for me was just powering the ps4 off, un pluging everything, and reconecting it with the ps4 in its vertical position. Hope this helps someone as much as it helped me.

How did you fix your ps4 mine is doing the same.

Yep its a common problem with PS4s.

Mine does the exact same thing, makes a ton of noise & says "Cannot start the application"

The disc will not read until i eject the disc, start application & re insert disc.

Don't listen to Playstation support, restoring your database won't do a thing.

The problem is their crappy Chinese mass production of the ps4.

No dust isn't the problem.

Mine is 1 year old & it's doing the same thing.

I'm betting it has something to do with anti piracy.

It's as though the Ps4 thinks an invalid disc is inserted.

The only solution is buy a new one.

PlayStation even stopped taking consoles for repair.

Guess they figure their customers aren't important now they're rich as Microsoft.

I picked up a broken PS4 a few weeks back, after fixing it I was having the same issue. Take out the disc drive, remove the metal cover and get some rubbing alcohol - clean the sliders that take the disc in but also clean the laser eye. Use Q-tips and gentle clean the laser.

This is pretty straight forward and will take you less than 1hour to do. Just ensure you have a T8 security torx screw driver on hand.

Give this a try and see, while in there blow any dust out of it.

No it has nothing to do with the laser. If it were the laser the thing would not read discs at all.

If you'd been paying attention you would see it does.

It's PlayStation's dodgy hardware.

We shouldn't have to pull our consoles apart, they should work we paid $500.

What does that look like? It won’t read any of my discs.

I'm currently having the same problem with my ps4. It worked with gta 5 about 4-5 days ago, I shut it off because I was leaving my house, and when I came back and turned it back on, it was reading it just fine. But, when I took it out and put Madden 18 in, it read it perfectly. I decided "I wanna play gta again" so, I put it back in, and it didn't read. Said unrecognized disc, but Madden worked when I put it back in

Do you have space to download material to the PS4? Check and see how much free space you got man.

Im having the same problem i just bought red dead redemption 2 and Call Of Duty 4 and neither one works i put them in and it makes a sound like it's trying to work but then it makes another sound like it ejects the discs but all my other games that it already knows works just fine. I can download games from ps store and they work just fine as well its just the new discs that it won't read Can somebody please help me.

simply cut your all cords on that machine, turn upside down 2 days.. 1 days it will work though it may return back problematic cause i tested before. 2 days its best. And use your machine afterwards horizantally normally. If you do not understand my comment, i will put pictures for it.

i am not sure about it is mechanical problem of PS4 bluray while it is working vertically. Though it has been more than 25 years, i am dealing with lots of different hardwares. Vertical usage of slot loading has alway problems. If you need to work your PS4 vertically, try unload disc when you do not use it and try never drop machine while it is in vertical state. Those are my guess why problem occurs.

With holding 2 days upside down horizantally, in my case fix problem because it is simply machanical state of bluray fixed with that. Tabbing was working but you may give hardware some damage if you use that long time, try my method if tabbing works. If it is not return back normal after 2 days upside down, try to tab it while upside down and rest another day. If no get back needed replacement. Though replaced ones also may have problem with vertical usage. I do not experienced v2 of Playstation Pro versions. Those may fixed by Sony. Sony wont admit that problem cause changing milllions of units is so expensive and this error cause simply not everytime

mine is fixed as long as i use it horizantally no problem occured again.

as i mention above.. please unplug machine. Put upside down for 24 hours horizantally. After 24 hours test normal horizantal way that discs are readable or not. Playstation Pro, first generation have some problems if vertically placed and slowly fall. If you ever place your playstation vertically it maybe the reason. Mine fixed that way. Use it horizantally. I do not know new version fix that issue or the vertical panel optinal has any good, i used vertically without panel