Ir para o conteúdo principal

Quinta Geração do Iphone. A Reparação deste dispositivo é correta, requer ferramentas especificas e paciência. GSM/CDMA/16, 32 OR 64 GB/Black or White.

2189 Perguntas Visualizar todos

Black Screen and lock button not working... What should I do?

Hello!

Today my iPhone's screen just turned off and doesn't seem to work. I believe it's a software problem, so I thought the best idea would be to force a reboot (you know, holding the lock and home buttons at the same time). However, I don't have a lock button, since it has been broken for some months now.

What can I do? Any tips on how to drain the battery of the iPhone as quickly as possible? I have started to send Messages from my Mac because that way it will be forced to emit the notification, but this could take hours.

Thanks for your help!

Xabi

Respondido! Ver a resposta Também tenho esse problema

Esta é uma boa pergunta?

Pontuação 90
40 comentários

i also have this problem

por

i have this problem too. it just went black, i can't use my home button nor my power button (it's been broken for almost a month now).what can i do?

por

When your phone died, when you plugged it in to the charger did i turn back on? Because i was on facetime and my screen froze and then it locked and went black and my home button does not work? So im hoping that when it dies it will work again when i plug it in is that right?

por

my screen went black after my music app froze and i locked the screen now it wont turn on but when i plug it in it will vibrate and my lock button has been broken since my ex gave it to me

por

i need help with my phone. the lock button doesnt work and i dont know what to do!!!

por

Exibir mais 35 comentários

Adicionar um comentário

30 respostas

Solução escolhida

I've just had the same problem. You simply need to factory reset your iPhone by connecting to iTunes via the USB port on a computer and restoring the phone.

If your iPhone's 'Find my iPhone' is enabled you will need to use the steps below. (This method resets your iPhone instantly as long as you have it charged)

1. Go to the iCloud website.

2. Log in and click 'Find my iPhone'.

3. Click the ALL DEVICES drop-down and select your broken device.

4. Click the 'Erase iPhone' option.

The Apple logo will appear on your iPhone's screen, and then it will install the basic software.

Thanks :)

Esta resposta foi útil?

Pontuação 130

136 comentários:

God bless u it worked

por

o my god i love you! thank you so much

por

does this delete everything on your iPhone?

por

Hopefully it works. Thanks for that answer!!!!!

por

Such an easy fix- thank you so much!!!!

por

Exibir mais 131 comentários

Adicionar um comentário

The best thing to try is to take the back off and disconnect the battery.

try pressing down on the back of the iphone just above the apple and to the left. this is where the connector for the LCD is. It may have worked itself loose. Hopefully you can reseat it without having to do this.

If that doesn't work and you dont want to take it apart, try plugging it into itunes and put it into the recovery mode. there are posts here that can walk you through that.

Esta resposta foi útil?

Pontuação 13

12 comentários:

Thank you a lot for your help.

My battery has drained (I have been all morning FaceTime-calling myself and sending iMessages to achieve this...) and when plugging it in, the battery logo has appeared, so I guess everything should work well from now on.

I thought it was a software thing since it could have been caused by some Cydia packages. I'll do some research to avoid the problem next time.

After some hours thinking I wouldn't be able to use my iPhone again... Everything seems to be OK. Thanks, Hitordie!

por

Hello, if your phone stucking at black screen, you have two choices: change a new screen, or recover data from your phone and buy a new phone.

It's very simple for everyone to change a new screen, just take it to repair shop and ask someone for help, but not everyone know how to recover data from the broken screen Android phone.

In fact, the simplest way to recover data from Samsung with blank screen is using Samsung Data Recovery. This program empowers you to recover contacts, text messages, call logs, WhatsApp, photos, videos, music and more from Android Samsung phone and tablet, including Galaxy S3/4/5, Galaxy Note and Galaxy Tab. Even if your phone cannot be turned on or the touch screen is unusable completely, the program can make the data on the phone accessible and recoverable.

If you are interested in this, you can watch a video here: https://www.youtube.com/watch?v=5bGjZe6x...

por

Apparently instead of taking the battery out you can just put the phone in the freezer for 15-20 minutes, then plug it into a charger to restart it. Just saw a youtube video about it

por

@mesanos does that actually work?? wouldnt it damage your phone more??..

por

Thank you so much for your advice, it actually works! My lock button was broken a long time ago and I didn't get it fixed. My screen was stuck at the home page and would not respond. It would still charge when I plugged the USB in but other than that it wouldn't budge. Usually when this problem arises (not to the extent that the screen has zero response; just slight screen dysfunction), I would still be able to use the assistive touch and shut down my phone, charge it (to turn it on) and it will work. However, this time round there was no way I could restart my phone and make it work (the screen just stays on all the while); until I came upon this post and I tried to apply pressure to the back of the phone at the position that was mentioned by Hitordie, and it worked instantly! Now my phone is back to normal and I gained one new trick to fix my broken screen everytime this problem occur. Thank you so much!

por

Exibir mais 7 comentários

Adicionar um comentário

I downloaded software called Reiboot which did the trick for me. It's strange that nobody has mentioned it here. It's free and allows you to put your phone into recovery mode and then break out of recovery mode, effectively rebooting your iOS device from your computer. They appear to have a Mac version and Windows version.

Esta resposta foi útil?

Pontuação 7

18 comentários:

yeah but how can u trust a app when the screen is blank retard

por

I did it and it didn't ask me to trust the app, it just worked. And don't call me a retard, @%^$$@$. Totally uncalled for. Just try it.

por

thanks a lot , God Bless You :)

por

OH MY GOSH! This is the ONLY thing that worked--thank you so much!

por

dude, you are fu*king life saver

por

Exibir mais 13 comentários

Adicionar um comentário

I had the same problem.

What happened is last night i was about to sleep i checked my phone and any of the buttons aren't working, of course i went to search how to fix it and most of the suggestions are pressing the lock & home button at the same time for 10-15 seconds but mine didn't work considering i have a broken lock button for months now. and I went to search again and see i wasn't the only one so i felt relieved a bit.

I've read everyone's suggestions here but I did one strategy that worked 100%. What you should do is completely drain your battery (I left mine to drain for 11 hours) and after that you should charge it in the computer and wait. If the low battery sign turned on then u should wait for the apple logo then ur saved.

Esta resposta foi útil?

Pontuação 6
Adicionar um comentário

I had this happen to me last night (iPhone 4S) and my top button has not been working for some time.

I could still use Siri (speak to her and hear her but no see anything) so I knew it was just a screen issue.

I read through many MANY forums the general consensus is to restart the phone, but without one of your buttons working that is difficult. For me it was a combination of solutions;

One person suggested holding the home button and the volume + button together for 25 seconds which can force a restart.

Another suggested running your battery flat, again hard to do when you can't access the screen. So I called my phone A LOT and talked to Siri to run it down.

I think it was a combination of both things because my phone eventually turned itself off. I only know this because Siri stopped responding.

Then I plugged it into a power source and the empty battery icon appeared. About 10-15mins of charge and the screen turned on.

I hope this helps someone else out there.

Esta resposta foi útil?

Pontuação 5

2 comentários:

One person suggested holding the home button and the volume + button together for 25 seconds which can force a restart

that is work, thank's for the info.

por

I tried the volume and power button on my 8plus and it called 911 so be careful. It also wouldnt let me hang up so I had to wait for the guy to hang up. Very awkward and would not recommend.

por

Adicionar um comentário

Due to my lock button being broken and also my home screen was broken, the screen was completely blank but siri worked!

I left my phone over night to completely die then charged it this morning and now it works fine, just a bit slow but i blame that on the IOS 9 update.

I hope this helps someone :)

Esta resposta foi útil?

Pontuação 4

4 comentários:

How long did it take for you to charge it back so it turns back on??

por

14Hrs? maybe

por

thanks this helped alot and hopefully tonight my phone will work again, if not then im going to take it to the apple store and get a new phone, thanks anywayz :)

por

hope this works

also how do you know whent to plug it in?

por

Adicionar um comentário

An easy solution to this is to download vshare onto your computer and then click restart iPhone and it will work! Also you can then use vshare if you like, as an App Store alternative which offers as far as I can tell every paid app on the app store for free

Esta resposta foi útil?

Pontuação 3

4 comentários:

Thanks! worked beautifully!

por

I vote this with the best solution--be it with frozen dark screen, broken home/lock button, and error with restoring from backup. Thank you so much!

por

i cant use this because i have to click "trust this computer" and my screen is black...

por

thanks! it works

por

Adicionar um comentário

Use siri and tell siri to play music on repeat and let your phone play the music till it dies and then once it has died you can turn it back on by charging it.

Esta resposta foi útil?

Pontuação 2
Adicionar um comentário

It happened to me as well. My lock button doesn't work. What I did is I rebooted it on the software called 'syncios' that Iused whenever I put music on my phone. They have this toolkit section as well where you will just connect your phone to the computer and click 'reboot' or shutdown (because it will automatically restart since it's plug in on your computer). It worked for me

Esta resposta foi útil?

Pontuação 2
Adicionar um comentário

This solution will help only if you have access to the phone with iTunes or have previously backed up the iPhone to your computer. If possible, do a backup of all of the data on your phone. Then head over to iCloud.com, go to Find my iPhone, and hit erase phone. This will do a restore of the phone without requiring you to do anything on the phone itself. Within seconds you will see the apple logo appear and the device will boot. Then, connect to iTunes, restore from backup, and the phone should be right where you left it. Worked for me with the same issue and hope it can help someone else!

Esta resposta foi útil?

Pontuação 1

1 comentário:

When I click erase phone it says won’t be erased until device connects to internet. But my iPhone 6+ won’t turn on, doesn’t show it is even charging and my home button is broken. I’ve tried plugging into the computer and nothing happens

por

Adicionar um comentário

Someone help my Iphone screen is black i pressed everything. my home button doesn't work

Esta resposta foi útil?

Pontuação 1
Adicionar um comentário

i had this problem to yesterday i was sitting with my mother and my screen became black and my lock button isn't working so my phone was 10 % i felt it to the next day until it had no charge and charged it but with my laptop and it opened

Esta resposta foi útil?

Pontuação 0

1 comentário:

did u charge ur phone with ur laptop?

por

Adicionar um comentário

hey, i have had this happen to me quite a few times.

my lock button is broken too, so what i do is just wait for the phone to die.

tell siri to play music, maybe it will drain the battery faster

it took about 10 hours for my phone's battery to die on standby after being fully charged

Esta resposta foi útil?

Pontuação 0

1 comentário:

how do you know when ur phone dies when ur screen is completely black?

por

Adicionar um comentário

This exact thing happened to me just now, caused by Facebook messenger, i just removed the battery then put it back in, it works normal now ☺

Esta resposta foi útil?

Pontuação 0

1 comentário:

how did you remove the battery?

por

Adicionar um comentário

Go to icloud sign in put the phone in lost mode send a message then your phone should turn to the wallpaper then restart in and it might reset the iphone bringing it back to normal

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

As I was on face time with my mate and I locked my screen, suddenly my phone went black I pressed the home button several times but it didn't work.

My lock screen button hasn't been working for 3 months I was scared because I thought it was permanently damaged the notification sounds worked, but I needed my phone especially because its 3 hours until the new year.

So I suggest draning your battery out fully and plug it to a computer and it will switch on !

Esta resposta foi útil?

Pontuação 0

2 comentários:

How many hours til your battery drained fully?

por

and btw how do u know when is the right time to charge when the screen is completely black? sorry i'm just too nervous & i had my phone changed 2 times now.

por

Adicionar um comentário

Drain your iPhone battery.

If you're having 3G data Switched on, then this should be easy. Use the assistive touch or the home button OR CONNECT AN EARPHONE WITH COMMANDBUTTONS (keep pressing the main button on the earphone to activate siri) and talk to SIRI. Ask random questions to speed the battery draining. Switch on WiFi and Bluetooth to drain battery.

Switch to camera app and take some photos using the volume buttons in a dark room so that it uses flash and drain battery. Once completely drained. Plug it back into power.

You're all set.

Takes time. But. Only the possible solution if you're stuck on a screen with a broken home button.

Esta resposta foi útil?

Pontuação 0

1 comentário:

how do u know when the battery is fully drained?

por

Adicionar um comentário

Drain your iPhone battery.

If you're having 3G data Switched on, then this should be easy. Use the assistive touch or the home button OR CONNECT AN EARPHONE WITH COMMANDBUTTONS (keep pressing the main button on the earphone to activate siri) and talk to SIRI. Ask random questions to speed the battery draining. Switch on WiFi and Bluetooth to drain battery.

Switch to camera app and take some photos using the volume buttons in a dark room so that it uses flash and drain battery. Once completely drained. Plug it back into power.

You're all set.

Takes time. But. Only the possible solution if you're stuck on a screen with a broken home button.

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

Hold Home button then insert usb cable to charge, your phone should go to recovery mode (itunes icon will appear on the screen). Then using "Reiboot" software you will be able to exit from recovery mode. Wait till phone reboots completely and you are good to go.

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

Put your phone in the freezer it will die much quicker

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

so i was using my iphone 6 at night and when i woke up its screen was black. when i pressed the power button there was a dim light and then i started pressing home and power button but nothing happened.. now i have tried everything home+power button, i even drained my battery and plugged it into the computer but still nothing and i even repluged the screen strips but still nothing please HELP me...

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

Putting your phone in the freezer for 15 minutes actually works to restart your phone if the home button doesn't work. Make sure to put your phone in a ziplock bag so you avoid the chance of water damage. Once you take your phone out let it sit for 5-7 minutes to warm up a bit. Then hold down the side button for 3 seconds until the apple pops up if that doesn't work then plug your phone in until the apple pops up on the screen. Then your phone will restart and everything will work properly.

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

Put your phone in the freezer for 15 minutes make sure it is in a baggy so it does not get any sort of water in it after take it out let it warm up for about 7 minutes then plug it in see if apple icon or charging icon comes on and if not plug it in to your computer

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

Broken home button ipad mini

I have already been waiting 3 months letting the battery be 0% but it still dint get to 0%

Esta resposta foi útil?

Pontuação 0

1 comentário:

'''so what i did is i put my ipad on the floor near a wall socket then let it charge it was around 9:00pm then at morning 6:00am i open it then it goes black....

I have a broken home button so hard reset doesnt work

I have been waiting 3 months now for the battery to drain but..... it's still not drained because i cant see the red battery. '''

por

Adicionar um comentário

My home button is whack and the volume buttons, the draining the battery works fine with me to use my phone again though when i leave my phone unused it goes to oblivion again over and over if leaved unused, idk what's going on but i somehow know when it has started, it started when my phone wont show the volume slider and i looked up for a fix to it and when i found one i deleted the apple.(something).plist and few days later this happened ,so i kinda hoping to find answer to it before deciding to send to the service.

Esta resposta foi útil?

Pontuação 0

1 comentário:

try calling your phone! mine was completely dead but started working!

por

Adicionar um comentário

My iPhone 4 screen went all black this morning. I was using assistive touch, so I can't reboot it together with the lock button, witch isn't working to power off anymore. I tried to connect it to iTunes but I need to access the screen to unlock it. Location services was off to save battery, so I can't reboot it with find my iPhone. I didn't back it up on icloud or itunes, which I was going to do it this week. I was hoping to back up the data and find a way to reboot it. I have called from another phone and it's ringing. I have connected the charging cable, but it doesn't show the charging icon either, probably because it's still with battery power. Anyone has experienced something similar? Many thanks in advance.

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

My iPhone 6 won’t work my home buttons broke and Ithe screen completely froze and I have no idea what to do

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

So my iPhone 6s screen went black and I have no working home button, at the time I had no laptop to download the recommended applications to fix the problem, after spending about 30 minutes fiddling with the phone I discovered that pressing the power off/on button multiple times in succession a screen comes up asking “power off, medical ID and emergency call” I simple swiped power off and my phone is fixed (for now lol)

you have to press the power off button like 10 times as fast as you could. I hope it works for you :)

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

You can download programming called Reiboot which got the job done for me. It's peculiar that no one has referenced it here. It's free and permits you to place your telephone into recuperation mode and afterward break out of recuperation mode, successfully rebooting your iOS gadget from your PC. They seem to have a Mac variant and Windows adaptation. 192.168.100.1 192.168.1.1 jpg to pdf

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

my iphone screen has a black screen with the apple on it has a little s on the back of the phone i dont know what phone it is but i dont know what to do my home button is broken PLEASE HELP ME MY MOM IS GOING TO kill me

Esta resposta foi útil?

Pontuação 0
Adicionar um comentário

Adicionar a sua resposta

Xabi será eternamente grato(a).
Exibir estatísticas:

Últimas 24 horas: 1

Últimos 7 dias: 16

Últimos 30 dias: 54

Duração total: 456,420