No screen, No keyboard, No trackpad
I was given a macbook pro 13" early 2011 that was dropped down cement stairs. when turning on I heard the Hard drive clicking, No screen but the screen is not cracked or scratched. So I hooked it to an external monitor, the ? mark blinked and I installed a new hard drive. I down loaded mountain lion and she is alive. The following is not working. Keyboard is not working, I am using a blue tooth keyboard, trackpad is not functioning, I plugged in a mouse. Sound and internet is working just fine. I checked the ram took them out and reinstalled and it is registering 4 gb as before only 2 gb. Battery seems to be dead so to use the mac I have to keep it plugged in. I check all the wires and cables and they all look plugged in and nothing amiss. I did disconnect the screen plug and plugged it back in and when starting up the screen lights up then goes off. Could the battery be the reason for screen not working? Is it the logic board that is damaged and if so where do I send it for testing. I do appreciate your help.
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2 comentários
Can you tell us were you see the dents and scratches on the case. That might help in ID'ing what is damaged underneath.
por Dan
Dan, There is one dent on the right side of the edge of top case just below the up/down arrow keys of the keyboard. the screen and screen cover is not dented at all, and the cover is still tight when opening and closing. On the left side of the mac it seems to be bent (creased) like by the head phone jack the screen cover can not close properly and has a 1/2" opening. The screen cover cannot shut tightly to the bottom because of the bend in the lover case. there is a dent directly on top of the ethernet slot also. The optical drive entrance was dented closed slightly so I used a common screw driver and gently opened it up again. I am sure that is not working correctly I put a cd in and it spit is out. I am not concerned about the optical drive at this time. I would like to have the screen working, and the keyboard and track pad repaired. The bottom of the case cover is just scratched and there is a bend on the left where the case is bent. I can send photos if asked.
por Lynn Heiser