No Power - not surge related

Question

Pioneer VSX-821-K

This receiver is Bluetooth Ready, has 110 Watts x 5 Direct Energy Amplification and is iPad / iPhone Certified with supplied cable

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Teresa @teresa31397

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Postado: 9 de jul de 2013

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No Power - not surge related

Used this receiver one day, the next it was dead. There was no power outage or surge. There is no display and not responding to the remote or switch. Checked all the power components and they appear to be okay. Getting power to the unit, but not going through the transformer on the power supply board. Relay is not clicking, not getting the signal to turn on. I tried to trace this problem, but I do not have the service manual for this unit and did not see it anywhere on the internet. Checked your site and you do not have it, but thought maybe you can help look for the problems. Any suggestions on what to check next?

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Just to make sure, you did check your fuse?

9 de jul de 2013 por oldturkey03

How do you check and/or replace fuse? Where is it located?

16 de ago de 2019 por ricworkdoc

I have the same problem.no secondary DC voltage ..fuses ok and omron relay is also ok but no dis play

please give me advice

15 de set de 2019 por robwinn

If We recently learned after a lot of research and trial and error that the solution was in front of me and not on Google all you have to do is enter the back up system and reboot it pressing random combinations until I found the right one unfortunately I cannot provide that combination as I do not remember it. Just try messing with the buttons and see what happens. I hope this helps and of I can I'll try and figure out the combination

15 de set de 2019 por Harley Thomas

Likewise…I had no luck until I tried LeoDJ's suggestion. Unfortunately fir me it only stays on for about 3sec and then shuts off again. Any ideas what I need to do next? Thanks! Adam

25 de set de 2018 por Adam Snitchler

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oldturkey03 @oldturkey03

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Postado: 9 de jul de 2013

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teresa, there is an error log that can be run (if you're quick) and a reset procedure.

error detection count - (from OFF/STANDBY state) press & hold [PRESET <–] &[ STANDBY/ON] buttons. Release when the unit powers on. each press of [ENTER] key display a protection error count. DC errors / OVERload error / TEMPerature errors
error reset- (from OFF/STANDBY state) press & hold the [ALC/STANDARD SURR] & [STANDBY/ON] buttons. Release when the unit powers on. The unit will display "CLEAR?" press [ENTER] to reset error and error logs. The unit will respond with "OK".

the other thing you can do, is to go to this device page, scorll down to Service Documents, and download the service manual by clicking on the blue link. you will need both parts for a complete manual. Hope this helps, good luck.

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Yes, the fuse was first on my checklist. :) I will try your suggestions and let you know what I find. Thank you so much.

10 de jul de 2013 por Teresa

Sounds good, let us know how it is going. Best of luck to you

10 de jul de 2013 por oldturkey03

Was the unit fixed?

25 de jul de 2017 por Edm

Thank you so much... The receiver would not turn on i took it to a technician and he couldn't fix it. I did what you said and it turn on right away. works fine. I even connected a blue tooth to the unit i use the phono input to connect.

20 de jan de 2018 por Wilmer Feliciano

For my VSX-827 your key combination to reset the DC Error did not work. I had to press [ADVANCED SURROUND] and [STANDBY/ON] at the same time for 3 seconds. Then it finally turned on again!

24 de fev de 2018 por LeoDJ

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I have the same problem.no secondary DC voltage ..fuses ok and omron relay is also ok but no dis play

please give me advice — robwinn
If We recently learned after a lot of research and trial and error that the solution was in front of me and not on Google all you have to do is enter the back up system and reboot it pressing random combinations until I found the right one unfortunately I cannot provide that combination as I do not remember it. Just try messing with the buttons and see what happens. I hope this helps and of I can I'll try and figure out the combination — Harley Thomas
Likewise…I had no luck until I tried LeoDJ's suggestion. Unfortunately fir me it only stays on for about 3sec and then shuts off again. Any ideas what I need to do next? Thanks! Adam — Adam Snitchler
Yes, the fuse was first on my checklist. :) I will try your suggestions and let you know what I find. Thank you so much. — Teresa
Sounds good, let us know how it is going. Best of luck to you — oldturkey03
Thank you so much... The receiver would not turn on i took it to a technician and he couldn't fix it. I did what you said and it turn on right away. works fine. I even connected a blue tooth to the unit i use the phono input to connect. — Wilmer Feliciano
For my VSX-827 your key combination to reset the DC Error did not work. I had to press [ADVANCED SURROUND] and [STANDBY/ON] at the same time for 3 seconds. Then it finally turned on again! — LeoDJ

Abrsvc @abrsvc Rep: 4,1 mil ABR Services 3 2 · Answer 1 · 2018-09-25T11:10:12-07:00

Abrsvc @abrsvc

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Postado: 25 de set de 2018

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RE: @thasnitch

Is the unit completely off or is there just no sound? It sounds like the amp is in what is called protect mode. Look at the user manual for a description of protect mode. If one or more of the output stages has a problem, the amp will enter this safety mode to prevent damage to the speakers.

I would suggest that you open a new question rather than continue on this one for your specific problem.

Dan

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2 comentários:

I got a pioneer vsx 522 , it has two problems.

1, it runs only in pure direct mode .. only analogue input is working with 5 second fade in

2, so that I tryed to troubleshoot , unknowingly I plugged out the HDMI board to display board connecting strip , the system totally cut offed, i tryed all the key ways but no use, system doesn't ON

25 de mar de 2021 por Prashanth

No power change the fuse and no power,push the power butten and present Stiller no power

23 de jul de 2023 por Rafael Estrada Cruz

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Wilmer Feliciano @wilmerfeliciano Rep: 1 · Answer 2 · 2019-06-13T17:08:27-07:00

Wilmer Feliciano @wilmerfeliciano

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Postado: 13 de jun de 2019

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How to reset the component Hi-Fi stereo system to factory...

Unplug the power cord from the electrical wall outlet.
Plug the power cord back into the electrical wall outlet.
Press the power button to turn on the stereo system.
Press and hold the STOP button and folder minus button at the same time until the word RESET appears on the display panel.

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my stereo had no power what is the problem

23 de dez de 2019 por Zosimon Piedad

ac is dead so u need to change it

6 de jan de 2020 por thabo Presley

Hello my pioneer av receiver 834 purchased a month back why does it gets shut down? And it works normal again this happed to me today .can you please help me why this happens . No noise from speakers .

15 de jan de 2020 por B Lakshmi

You are overloading it. It being pushed harder than should be. They will $@$* off to connect the receiver when more wattage is needed

23 de nov de 2020 por matmlk

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Pioneer VSX-821-K

No Power - not surge related

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