Ir para o conteúdo principal
Ajuda

Versão atual de: Georgia

Título:

Screen not displaying despite backlight being active.

Texto:

So I've had my laptop for a while now and today has been the first time this has happened, which is rather worrying for me.

My laptop screen was working just fine as I was online, but in the middle of my game it's suddenly cut out and gone to a black screen. The back light for the screen still is working and the laptop itself seems to be running fine, but aside from that it's just a blank screen which doesn't even display my mouse.

I've tried most of the software things I can think of like a hard reset, but it hasn't sorted things out and I don't know why this is happening. Could it be a hardware thing?

Dispositivo:

HP Omen 15-ax280nd

Status:

open

Resposta aceita:

+815949

Postagem original de: Georgia

Título:

Screen not displaying despite backlight being active.

Texto:

So I've had my laptop for a while now and today has been the first time this has happened, which is rather worrying for me.

My laptop screen was working just fine as I was online, but in the middle of my game it's suddenly cut out and gone to a black screen. The back light for the screen still is working and the laptop itself seems to be running fine, but aside from that it's just a blank screen which doesn't even display my mouse.

I've tried most of the software things I can think of like a hard reset, but it hasn't sorted things out and I don't know why this is happening. Could it be a hardware thing?

Dispositivo:

HP Omen 15-ax280nd

Status:

open