Assuming that you are running Windows on your Dell then there is a Microsoft FixIt application that usually resolves the missing DVD drive issue. Below is the link [http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us]
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Assuming that you are running Windows on your Dell, as this is a common problem, then there is a Microsoft FixIt application that usually resolves the missing DVD drive issue. Below is the link [http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us]
If this does not work then there is also a registry fix, removing the upper/lower filters. This can be done by following the directions below;
''Run Command Prompt (type CMD in the Start Menu on Vista/7)
Type in "regedit" without the parrenthesis then click ok
Assuming that you are running Windows on your Dell then there is a Microsoft FixIt application that usually resolves the missing DVD drive issue. Below is the link [http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us]
If this does not work then there is also a registry fix, removing the upper/lower filters. This can be done by following the directions below;
''Run Command Prompt (type CMD in the Start Menu on Vista/7)
Type in "regedit" without the parrenthesis then click ok
Go to HKEY_LOCAL_MACHINE
Then SYSTEM
Then CURRENT CONTROL SET
Then CONTROL
Then CLASS
Then find {4D36E965-E325-11CE-BFC1-08002BE10318}
The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Then delete the upper and lower filters that appear on the right hand side.''
Hope this helps,
Wes