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Versão atual de: Rtxx

Título:

Battery is charged but laptop stops on unplug

Texto:

Hello,
I have an ASUS GL503VD laptop and I have an issue with the battery.[br]
The BIOS shows that my battery is 91% charged but when I unplug my laptop, it just stops…
The percentage of the battery is always 91% and does not change at all.
What I tried :
* Factory reset
* BIOS reset/update
* Driver reset/update
* Open the laptop to unplug/plug the battery connector
+[video|3721]
Can someone help me to solve this please ?
Thank you in advance.

Dispositivo:

ASUS ROG Strix GL503VD-DB71

Status:

open

Postagem original de: Rtxx

Título:

Battery is charged but laptop stops on unplug

Texto:

Hello,

I have an ASUS GL503VD laptop and I have an issue with the battery.[br]
The BIOS shows that my battery is 91% charged but when I unplug my laptop, it just stops…

The percentage of the battery is always 91% and does not change at all.

What I tried :

* Factory reset
* BIOS reset/update
* Driver reset/update
* Open the laptop to unplug/plug the battery connector

Can someone help me to solve this please ?

Thank you in advance.

Dispositivo:

ASUS ROG Strix GL503VD-DB71

Status:

open