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Mensagem original de: Terry Laurent ,

Título:

Backlight comes on, but no display after changing battery?

Texto:

I just replaced the battery in my old Surface Pro 4.  After reassembly, the device powers up and the backlight comes on, but nothing comes up on the display.  I have connected it to an external monitor and confirmed that it is booting to the OS.   I have also confirmed that the touch functionality is still working,  by mirroring the main display with the external.

dispositivo:

Microsoft Surface Pro 4

Status:

open