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Mensagem original de: jayeff ,


Hi @Youssef Alberta

If the SSD is not being detected when either in the laptop (can you try another SSD or HDD in the laptop to ensure that it is working OK?) or in an external caddy connected to the laptop (did you try it with another PC?) and you know that the caddy also works (can you try it with another HDD or SSD?) then there is a problem with the SSD.

Basically you have to prove what is working and what is not working i.e. is the laptop sata port OK? Is the external caddy OK? If yes to both then it is the SSD

If the SSD is new take it back for a replacement.