Mensagem original de: Phil ,
How strange, I have this problem and it’s still ongoing now, started in December with the exact same symptoms. Didn’t drop it and did the exact same steps in terms in hard reset. My issue started when trying to view a snap chat video. I have removed snap chat from my phone but it has still not resolved. The only other thing I remember doing at the time was downloading a the last way iOS of the 7th December. can anyone give me any advice?