Mensagem original de: Linda Sielski ,
I just had a similar problem on my new iPhone 11 Pro. My daughter had same issue last week. [br] Apple resolved for her with the following steps in this proper sequence: push on the increase volume button but do not Hold Down. Do the same with the decreasing volume button. Again Do Not hold down. Then hold down the power button. It took about 20 seconds and it started to reboot. [br] I don’t know if that helps anyone but just in case I thought I’d share.