Mensagem original de: CHRISTOPHER M SKINNER ,
This happens more times than it should, I have seen this first hand SEVERAL times. Your hard drive has died. Plain and simple. You need to replace it and reinstall the operating system a “system restore” disk. This can be obtained from Dell for a cost. OR you can download a Windows restore disk for free using another computer. The step to do this are one the windows sight and there are several YouTube videos. Like I said, I have seen this a lot. Quite often if you have a keep ear you can HEAR the drive making an odd clicking sequence that sounds different than a normal drive in operation if you have a trained ear. Hope this helps. Sorry about your luck. It's a pain, but it's a relatively cheap fix. It's just going to cost you a few hours, and whatever was on that drive is gone forever.