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Versão atual de: Ahmad Firoz ,

Título:

LCD Display backlight issue, Can be seen by dropping a torch

Texto:

My 13” MacBook Pro 2017 (with Touch Bar) got display outage suddenly. The backlight wasn't lighting up  (the desktop & its icons could faintly be seen with a torchlight). Connecting to an external display did work.

I tried SMC & NVRAM Reset, neither helped! I contacted Apple Support, after some talks they recommended to reinstall macOS. Didn't work either!

My warranty just ran out 1-2months ago.

In this condition whats your recommendation? FYI: my system didn't get dropped or get wet as far as I am concerned.

I then contacted iService (in Bangladesh) Apples’ authorized reseller, but not very good at service. We don't have any Apple Store/genius bar in our country. After some diagnosis, they found out it’s the display & will take 48kBDT(570$+) to replace + Their diagnosis charge.

But the problem is, I can't trust their diagnosis (There are numerous online resources suggests it can be the logic board, or the display or the ribbon cable).

If after spending ~50k+ (600USD) the iService guys tell me that it was logic board that will be a great frustration!

dispositivo:

MacBook Pro 13" Touch Bar 2017

Status:

open

Resposta Aceita:

+513646

Editado por: Ahmad Firoz ,

Título:

LCD Display backlight issue, Can be seen by dropping a torch

Texto:

My 13” MacBook Pro 2017 (with Touch Bar) got display outage suddenly. The backlight wasn't lighting up  (the desktop & its icons could faintly be seen with a torchlight). Connecting to an external display did work.

I tried SMC & NVRAM Reset, neither helped! I contacted Apple Support, after some talks they recommended to reinstall macOS. Didn't work either!

My warranty just ran out 1-2months ago.

In this condition whats your recommendation? FYI: my system didn't get dropped or get wet as far as I am concerned.

I then contacted iService (in Bangladesh) Apples’ authorized reseller, but not very good at service. We don't have any Apple Store/genius bar in our country. After some diagnosis, they found out it’s the display & will take 48kBDT(570$+) to replace + Their diagnosis charge.

But the problem is, I can't trust their diagnosis (There are numerous online resources suggests it can be the logic board, or the display or the ribbon cable).

If after spending ~50k+ (600USD) the iService guys tell me that it was logic board that will be a great frustration!

dispositivo:

MacBook Pro 13" Touch Bar 2017

Status:

open

Resposta Aceita:

-513646

Editado por: Ahmad Firoz ,

Título:

LCD Display backlight issue, Can be seen by dropping a torch

Texto:

My 13” MacBook Pro 2017 (with Touch Bar) got display outage suddenly. The backlight wasn't lighting up  (the desktop & its icons could faintly be seen with a torchlight). Connecting to an external display did work.

I tried SMC & NVRAM Reset, neither helped! I contacted Apple Support, after some talks they recommended to reinstall macOS. Didn't work either!

My warranty just ran out 1-2months ago.

In this condition whats your recommendation? FYI: my system didn't get dropped or get wet as far as I am concerned.

I then contacted iService (in Bangladesh) Apples’ authorized reseller, but not very good at service. We don't have any Apple Store/genius bar in our country. After some diagnosis, they found out it’s the display & will take 48kBDT(570$+) to replace + Their diagnosis charge.

But the problem is, I can't trust their diagnosis (There are numerous online resources suggests it can be the logic board, or the display or the ribbon cable).

If after spending ~50k+ (600USD) the iService guys tell me that it was logic board that will be a great frustration!

dispositivo:

MacBook Pro 13" Touch Bar 2017

Status:

open

Resposta Aceita:

+513646

Editado por: Dan ,

Título:

LCD Display backlight issue, Can be seen by dropping a torch

Texto:

-My 13-inch macbook pro-2017 (with touch bar) got display outage suddenly. The backlight wasn't lighting up( The UI could be mildly seen with a torchlight). Connecting to an external display did work.
+My 13” MacBook Pro 2017 (with Touch Bar) got display outage suddenly. The backlight wasn't lighting up (the desktop & its icons could faintly be seen with a torchlight). Connecting to an external display did work.
-I tried SMC & PRAM Reset, didn't work
-
-I contacted apple support, after some talks they recommended to reinstall macOS. Didn't work.
+I tried SMC & NVRAM Reset, neither helped! I contacted Apple Support, after some talks they recommended to reinstall macOS. Didn't work either!
My warranty just ran out 1-2months ago.
-In this condition. Whats your recommendation? (FYI, my mbp didn't get dropped or got wet as far as I am concerned)
+In this condition whats your recommendation? FYI: my system didn't get dropped or get wet as far as I am concerned.
-[Then I contacted iService(Bangladesh)[their apple authorized resellers but not very good at service] we don't have any apple store /genius bar in our country. After some diagnosis, they found out its the display & will take 48kBDT(570$+) to replace + Their diagnosis charge.
+I then contacted iService (in Bangladesh) Apples’ authorized reseller, but not very good at service. We don't have any Apple Store/genius bar in our country. After some diagnosis, they found out it’s the display & will take 48kBDT(570$+) to replace + Their diagnosis charge.
-But the problem is, I can't trust their diagnosis ( There are numerous online resources suggests it can be the logic board, or the display or the ribbon cable ). If after spending ~50k+ (600USD) the iService guys tell me that it was logic board that will be a great frustration.]
+But the problem is, I can't trust their diagnosis (There are numerous online resources suggests it can be the logic board, or the display or the ribbon cable).
+
+If after spending ~50k+ (600USD) the iService guys tell me that it was logic board that will be a great frustration!

dispositivo:

MacBook Pro 13" Touch Bar 2017

Status:

open

Editado por: Ahmad Firoz ,

Título:

LCD Display backlight issue, Can be seen by dropping a torch

Texto:

My 13-inch macbook pro-2017 (with touch bar) got display outage suddenly. The backlight wasn't lighting up( The UI could be mildly seen with a torchlight). Connecting to an external display did work.
I tried SMC & PRAM Reset, didn't work
I contacted apple support, after some talks they recommended to reinstall macOS. Didn't work.
My warranty just ran out 1-2months ago.
In this condition. Whats your recommendation? (FYI, my mbp didn't get dropped or got wet as far as I am concerned)
+
+[Then I contacted iService(Bangladesh)[their apple authorized resellers but not very good at service] we don't have any apple store /genius bar in our country. After some diagnosis, they found out its the display & will take 48kBDT(570$+) to replace + Their diagnosis charge.
+
+But the problem is, I can't trust their diagnosis ( There are numerous online resources suggests it can be the logic board, or the display or the ribbon cable ). If after spending ~50k+ (600USD) the iService guys tell me that it was logic board that will be a great frustration.]

dispositivo:

MacBook Pro 13" Touch Bar 2017

Status:

open

Mensagem original de: Ahmad Firoz ,

Título:

LCD Display backlight issue, Can be seen by dropping a torch

Texto:

My 13-inch macbook pro-2017 (with touch bar) got display outage suddenly. The backlight wasn't lighting up( The UI could be mildly seen with a torchlight). Connecting to an external display did work.

I tried SMC & PRAM Reset, didn't work

I contacted apple support, after some talks they recommended to reinstall macOS. Didn't work.

My warranty just ran out 1-2months ago.

In this condition. Whats your recommendation? (FYI, my mbp didn't get dropped or got wet as far as I am concerned)

dispositivo:

MacBook Pro 13" Touch Bar 2017

Status:

open