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Versão atual de: cml ,

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Quite an interesting discussion. I just replaced my 3rd Nest thermostat. (I have 5 HVAC systems in my house). The HVAC technician had one in his truck. He said he replaces at least 1 a week. The failure mode for me was exactly the same as above, the Y terminal was shorted. Unfortunately I did not see this thread until after I paid a technician for a service call and a replacement thermostat.
 
What is really surprising is that people like me still buy another. If I was not so heavily invested, I would buy a different brand. I put my thermostat up there with the furnace, water heater, plumbing and electrical systems that need to last longer than 2 years. (maybe 10, but hopefully 15) I am thinking now that we will all be screwed when WPA3 requires wholesale replacement of all our modern Smarthome appliances. I am posting this in hopes that others learn from my mistakes and they buy something a little cheaper since the apparent lifetime on these things is relatively short. I am reasonably sure with Nest’s apparent attitude that they will phase out Gen 3 for Gen 4 to support WPA3. Perfect business model.
 
=== Update (11/23/2018) ===
Although I solved my problem above, to the gain of Nest, I will tell you that I voted with my wallet. Nest won’t get any more of my business. I am sure I am just a tiny part of their ecosystem, but when it came time to buy video doorbells, I bought three for my main residence and two for our weekend house. Further, I was so impressed with the video doorbells I bought, I bought an alarm and several other “toys” from the other guys. They may turn out just as bad as Nest, but the way I look at it, our friends at Nest missed a couple of thousand dollars and two annual subscription services from me. And even more fun, I’m on the HOA Security committee and guess which video solutions I am recommending?

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Postagem original de: cml ,

Texto:

Quite an interesting discussion.  I just replaced my 3rd Nest thermostat.  (I have 5 HVAC systems in my house).  The HVAC technician had one in his truck.  He said he replaces at least 1 a week.  The failure mode for me was exactly the same as above, the Y terminal was shorted.  Unfortunately I did not see this thread until after I paid a technician for a service call and a replacement thermostat.

What is really surprising is that people like me still buy another.  If I was not so heavily invested, I would buy a different brand.  I put my thermostat up there with the furnace, water heater, plumbing and electrical systems that need to last longer than 2 years.  (maybe 10, but hopefully 15)   I am thinking now that we will all be screwed when WPA3 requires wholesale replacement of all our modern Smarthome appliances.  I am posting this in hopes that others learn from my mistakes and they buy something a little cheaper since the apparent lifetime on these things is relatively short.  I am reasonably sure with Nest’s apparent attitude that they will phase out Gen 3 for Gen 4 to support WPA3.  Perfect business model.

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open