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Postagem original de: Thomas ,

Título:

Backlit Keyboard Asus ROG G752VW Not Working (Not ATK Package)

Texto:

Hi everybody,

I am new to this forum and hope you may help me with my problem. I am currently owning an '''Asus ROG g752vw''' since nearly 3 years and, recently, my laptop is not backlit anymore. It used to work perfectly and one day just stopped to do so.

Just for your information, I have opened my laptop multiple times to clean it, check on a fan issue and fix a display issue (the display kept jumping when I was typing, showing flashes of light lines appearing and disappearing), although it never caused any problem to the keyboard.

I have done multiple research on how to fix the problem, and '''I am well aware of the ATK package'''. Yet after trying to install the 0.39, 0.40, 0.5 and finally 0.6 version, it nevers solved the problem. Thus, it made me wonder if I hadn't a broken stub (as explained by another user on this forum). By the way, one day it suddenly worked again for a few minutes while I was playing a game, and then stopped once more.

Do you have any ideas of what I could do, besides sending it back to Asus support ('''not under warranty anymore''') ? Do you know how I could check if the stub is the problem or if it is a software problem ?

I don't really know what to add to this post to help you have a better understanding of the situation as I don't know what would be useful, but I will try anything you propose.

Thanks all. :)

dispositivo:

ASUS GL752VW-DH74

Status:

open