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Mensagem original de: Christopher Janes ,

Texto:

There are a lot of different things that can cause this type of issue. In order to give more guidance, we may need more information. Such as:

Windows version (7, 8, 10)

Current Build version (1709, 1803, etc...)

Computer make and model

The most recent causes of these issues, from what I've been experiencing, is the Windows 10 1803 update. This has been affecting both manufactured and custom built computers (desktops and laptops) with 5th generation and prior Intel processors or AMD APUs.

The manufacturer may have released new drivers for the computer to fix the issues, but it may be necessary to revert back to a previous build version.

Status:

open