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Versão atual de: dpw95

Título:

Apple TV 4 (A1625) Boot Looping

Texto:

My Apple TV 4 is not able to fully boot up to the home screen.

It displays the Apple logo that you'd normally see during the boot process.  After the light on the front of the device blinks 9 times, it seems to immediately reboot itself.

On just one occasion since this began, iTunes was able to see the Apple TV temporarily when I had connected it with a USB-C cable (with the intent to be to do a software restore on it, if possible).

I have tried two power cables (borrowed from another working Apple TV), two HDMI cables (not perceived to be an issue since we can see the boot logo on screen), different power outlets, and even different televisions.

There are articles on holding the TV and Menu buttons on the remote for 10 seconds to force it to restart.  The Apple TV does seem to react to the remove (the light on the front will flash in response to it), but this did not permit a full boot.

Thoughts on what hardware components inside of this would be worth swapping out to get this working again?

Dispositivo:

Apple TV 4th Generation

Status:

open

Resposta aceita:

+478675

Postagem original de: dpw95

Título:

Apple TV 4 (A1625) Boot Looping

Texto:

My Apple TV 4 is not able to fully boot up to the home screen.

It displays the Apple logo that you'd normally see during the boot process.  After the light on the front of the device blinks 9 times, it seems to immediately reboot itself.

On just one occasion since this began, iTunes was able to see the Apple TV temporarily when I had connected it with a USB-C cable (with the intent to be to do a software restore on it, if possible).

I have tried two power cables (borrowed from another working Apple TV), two HDMI cables (not perceived to be an issue since we can see the boot logo on screen), different power outlets, and even different televisions.

There are articles on holding the TV and Menu buttons on the remote for 10 seconds to force it to restart.  The Apple TV does seem to react to the remove (the light on the front will flash in response to it), but this did not permit a full boot.

Thoughts on what hardware components inside of this would be worth swapping out to get this working again?

Dispositivo:

Apple TV 4th Generation

Status:

open