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Mensagem original de: Meaghan Medcraft ,

Título:

Water damage, black screen, phone still on! Won't turn off!

Texto:

I used my apparent water resistant phone in the pool and now the screen of my phone is black, my phone is on, and unable to be turned off, the screen is black and every so often the phone vibrates as if a notification has come through or as if the phone is being used.

Please help!!! I'm furious this has happened as I did all the research about the water resistance of this phone and only used it to its abilities.

dispositivo:

Huawei Mate 10 Pro

Status:

open