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Postagem original de: Perry Rhodan

Título:

Why is my USB port not working?

Texto:

The USB-port (data connection!) is not working (whereas charging via USB is).

I got to know this, when I wanted to save my work and I could not. I tried different PCs with different OS (win xp, win 10, linux ) but the PCs did not recognize my USB device OP-1. Either (most of the time) the PC did not react at all or it showed the message "The last connected USB device could not be recognized.".

Okay, then I did something crazy: I tried all of the five options in the TE boot screen.

Most of the options worked, unfortunately option 8. "Format Drive" too.

After that my OP-1 did not work at all.  I can switch the  device on and off, but that's all, no button is operating. The device is still charging. Invoking the TE boot screen is possible and choosing the options as well, but because of the defective USB port nothing more is possible. BTW I tried several USB cables and several PCs.

Please give me some advice. Is there a TE service point, to which I can send my device in?

Thank you!

Dispositivo:

Teenage Engineering OP-1

Status:

open