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Mensagem original de: Martin leonard ,

Título:

Huawei band 2 pro not Syncing with Huawei Health app.?

Texto:

Hello There,

I have a Huawei p9 lite and I bought a Huawei band 2 pro fitness tracker. I downloaded the Huawei Wear app and have successfully paired my watch to my phone.

The problem I am having is the watch will not sync the information to the Huawei Health app. The app is just showing the steps that are counted from the phone. Nothing from the watch.

I have deleted and reinstalled the apps and re-paired the watch many times but still no joy. The step count from the watch is showing up on the Huawei Wear app but not the health app. My firmware is up to date.

Can you please help.?

Regards,

Martin

dispositivo:

Huawei P9 Lite

Status:

open