These instructions are for vívoactive HR (4.00 firmware) stuck on Completing Setup screen on Garmin Connect Mobile (GCM) for iOS.
# Long press right button on vívoactive HR to open menu, then select _Settings_, then select _Bluetooth_.
# If a menu shows _Status: Connected_, then vívoactive HR is already paired to a device.
## On iOS device, open Settings app, then select _Bluetooth_, then check if vívoactive HR is listed under _My Devices_ If its status is _Connected_, then you're already paired with the vívoactive HR.
## Try adding the device again in GCM app.
## If it still fails to be added in GCM, go back to the Bluetooth Settings in iOS, then select the info (i) button for vívoactive HR, then select _Forget This Device_.
# Long press left button on vívoactive HR and select _Power Off_.
# Once powered off, press left button on vívoactive HR again to power it on.
# Once it powers back on, long press right button on vívoactive HR to open menu, then select _Settings_, then select _Bluetooth_, then _Pair Mobile Device_.
# On GCM app, try adding the device again. iOS device should prompt for a 6 digit PIN that is displayed on the vívoactive HR display. After you enter this PIN, it should only take a few moments to finalize pairing the device.
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NOTE: You may want to try pairing away from other devices as they may cause interference.
These instructions are for vívoactive HR (4.00 firmware) stuck on Completing Setup screen on Garmin Connect Mobile (GCM) for iOS.
# Long press right button on vívoactive HR to open menu, then select _Settings_, then select _Bluetooth_.
# If a menu shows _Status: Connected_, then vívoactive HR is already paired to a device.
## On iOS device, open Settings app, then select _Bluetooth_, then check if vívoactive HR is listed under _My Devices_ If its status is _Connected_, then you're already paired with the vívoactive HR.
## Try adding the device again in GCM app.
## If it still fails to be added in GCM, go back to the Bluetooth Settings in iOS, then select the info (i) button for vívoactive HR, then select _Forget This Device_.
# Long press left button on vívoactive HR and select _Power Off_.
# Once powered off, press left button on vívoactive HR again to power it on.
# Once it powers back on, long press right button on vívoactive HR to open menu, then select _Settings_, then select _Bluetooth_, then _Pair Mobile Device_.
# On GCM app, try adding the device again. iOS device should prompt for a 6 digit PIN that is displayed on the vívoactive HR display. After you enter this PIN, it should only take a few moments to finalize pairing the device.