Our LG is about 5-6 years old. Ice started forming on the floor of the bottom freezer drawer. Our repair guy said it was the evaporation system. LG had a kit that was to help with this issue. He installed it and the next day, both freezer and refrigerator stopped working. After reading all of these comments, I don’t want to put anymore money into this. Already spent $315.00. A while back our repair guy was over to work on a washing machine, but it was beyond repair. He said LG does o.k. with washing machines but not refrigerators. Unfortunately, we already purchased the LG fridge.