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Mensagem original de: Farmgirl ,

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There is a video that shows how to do it:

https://www.youtube.com/watch?v=rQQTVr29TOE

I did all that and it still didn't work so I dug out the original white charging cable that came with the phone and connected that.  When it still didn't recognize the phone I rebooted while the cable was connected and voila! it worked.  I was still had it set on MTP connection though not PTP.

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