I'm other sure if I had the same problem but today while I was playing pokemon on my 3ds xl I was shiny hunting then all of a sudden my nintendo freezes I pressed the home button and hold the power button but nothing worked to turn off then after 30 seconds it turned off...Now this is the first time this has happened to me and I have had this nintendo for the past 5 months I have dropped it once but it wasn't really from a high place it was from my bed...So idk if I should just forget about it and just see it as a normal thing or be concerned about it