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Mensagem original de: amysuz ,


I had this problem after my phone was submerged in water for 10 minutes, and despite my best efforts to dry it out, the touch screen was still unresponsive.  I bought a USB - micro USB OTG (on the go), which you can buy for less than £5 on amazon, and then plugged  mouse in to the phone.  This allowed me to test whether anything else was broken.  It took a while to get the hang of swiping (e.g. to unlock the phone) but you can swipe with the mouse.  I was able to make and receive calls, take photos, and connect to WIFI, but my laptop wont recognise the phone for me to transfer the data with a cable.  To get around this  I just changed my settings in google photos so that all my photos now back up to the cloud.  Now I can download them from  Problem solved.  Hope this works for you!