Pular para o conteúdo principal
Ajuda

Versão atual de: Adam Rezner ,

Título:

Why won't my computer turn on?

Texto:

I have had my Chromebook 13 since Jan 2016. It has pretty much worked perfectly up until yesterday, I used in it the morning, and recall it had at least 50% battery power when I closed it. A few hours later I went to open it, and the screen was black. I could not get it to turn on. I have tried a few remedies that I found online:

Hard reset

Charging overnight

Disconnecting battery, holding power key for over 60 seconds

Attempting to use A/C power with battery disconnected

None of these would get the computer to start, or even the charging light to turn on.

The A/C adapter light is on, and I have tried it in several outlets, so I am sure that is not the problem. The only thing unusual I have noticed is that when I had the charger plugged in to the computer, and the bottom was open, a little yellow light would flash on and off, located towards the front of the computer near the battery. In fact, I just noticed after charging last night, the light is staying on even unplugged. Does anyone have any idea what I need to do to get this thing to start?

dispositivo:

Dell Chromebook 13 7310

Status:

open

Resposta Aceita:

395719

Editado por: Adam Rezner ,

Título:

Why willwon't my computer not turn on?
Why willwon't my computer not turn on?

Texto:

I have had my Chromebook 13 since Jan 2016. It has pretty much worked perfectly up until yesterday, I used in it the morning, and recall it had at least 50% battery power when I closed it. A few hours later I went to open it, and the screen was black. I could not get it to turn on. I have tried a few remedies that I found online:

Hard reset

Charging overnight

Disconnecting battery, holding power key for over 60 seconds

Attempting to use A/C power with battery disconnected

None of these would get the computer to start, or even the charging light to turn on.

The A/C adapter light is on, and I have tried it in several outlets, so I am sure that is not the problem. The only thing unusual I have noticed is that when I had the charger plugged in to the computer, and the bottom was open, a little yellow light would flash on and off, located towards the front of the computer near the battery. In fact, I just noticed after charging last night, the light is staying on even unplugged. Does anyone have any idea what I need to do to get this thing to start?

dispositivo:

Dell Chromebook 13 7310

Status:

open

Postagem original de: Adam Rezner ,

Título:

Why will my computer not turn on?

Texto:

I have had my Chromebook 13 since Jan 2016. It has pretty much worked perfectly up until yesterday, I used in it the morning, and recall it had at least 50% battery power when I closed it. A few hours later I went to open it, and the screen was black. I could not get it to turn on. I have tried a few remedies that I found online:

Hard reset

Charging overnight

Disconnecting battery, holding power key for over 60 seconds

Attempting to use A/C power with battery disconnected

None of these would get the computer to start, or even the charging light to turn on.

The A/C adapter light is on, and I have tried it in several outlets, so I am sure that is not the problem. The only thing unusual I have noticed is that when I had the charger plugged in to the computer, and the bottom was open, a little yellow light would flash on and off, located towards the front of the computer near the battery. In fact, I just noticed after charging last night, the light is staying on even unplugged. Does anyone have any idea what I need to do to get this thing to start?

dispositivo:

Dell Chromebook 13 7310

Status:

open