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Original post by: Jimfixer ,

Text:

Try a hard reset by disconnecting the battery for a few minutes . This guide will help you get in and shows how to disconnect the battery.

[guide|37623]

If this brings no joy try wiping the cache partition .this should help with that

http://www.urtech.ca/2015/09/solved-what-does-wipe-the-cache-partition-do-on-android-devices-like-the-galaxy-s6/

Hope this helps

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