What version operating system are you using? What is the exact error message you get when you install the drivers?
Some things to try:
Right click on the speaker symbol on the task bar and click on "Playback Devices" to see if the audio output is set for what you use.
Go into BIOS and check that the audio is enabled.
Check Control Panel - Device Manager and see if there is a yellow mark next to the audio device. You can try removing the Audio device and also remove the drivers, click on "Action" and select "Scan for Hardware Changes" and let Windows find and configure the audio driver.