thdhi2 , I do not own this device, so I did a search on it for the problem you are experiencing and found very little. You could try a Back up and reset if still no go, maybe a factory reset to hopefully fix the problem. Instructions below are from your manual(link below) and a link to device not charging.
Back up and reset
You can set preferences for backing up and restoring your data in case of loss.
1. Touch , and then touch .
2. Under PERSONAL, touch Back up & reset.
3. Under BACKUP & RESTORE, select one or more of the following:
● Back up my data—Select the check box to enable backing up app data, Wi-Fi passwords,
and other settings to Google servers.
● Backup account—Select a Google account for backing up data.
● Automatic restore—Select the check box to enable backed up settings and data to be
restored when an app is reinstalled.
-
Factory data reset
+
Factory data reset (((YOU WILL LOSE ALL STORED DATA)))
To reset all settings and delete all data on the device:
1. Touch , and then touch .
2. Under PERSONAL, touch Back up & reset.
3. Under PERSONAL DATA, select Factory data reset, and then follow the on-screen
instruction
Good luck.
I hope this helped you out, if so let me know by pressing the helpful button.
thdhi2 , I do not own this device, so I did a search on it for the problem you are experiencing and found very little. You could try a Back up and reset if still no go, maybe a factory reset to hopefully fix the problem. Instructions below are from your manual(link below) and a link to device not charging.
Back up and reset
You can set preferences for backing up and restoring your data in case of loss.
1. Touch , and then touch .
2. Under PERSONAL, touch Back up & reset.
3. Under BACKUP & RESTORE, select one or more of the following:
● Back up my data—Select the check box to enable backing up app data, Wi-Fi passwords,
and other settings to Google servers.
● Backup account—Select a Google account for backing up data.
● Automatic restore—Select the check box to enable backed up settings and data to be
restored when an app is reinstalled.
Factory data reset
To reset all settings and delete all data on the device:
1. Touch , and then touch .
2. Under PERSONAL, touch Back up & reset.
3. Under PERSONAL DATA, select Factory data reset, and then follow the on-screen
instruction
Good luck.
I hope this helped you out, if so let me know by pressing the helpful button.
http://h10032.www1.hp.com/ctg/Manual/c03966505
https://h30434.www3.hp.com/t5/Android/HP-Slate-10-HD-3609EA-Not-charging/td-p/4550454