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Versão atual de: Tom O'Rourke ,

Título:

My screen just faded into whiteness while I was using it!

Texto:

So basically I bought a brand new BenQ monitor and it arrived last Thursday. It was working great until last night when I was watching YouTube and suddenly the screen faded into complete whiteness and now it won't go back even after turning it on and back off.

I can still hear sound but the picture is gone and there are some faint lines running downing the screen in a pinkish colour. The monitor is in a good place where it can get lots of air flow but my room is freezing so I don't know if that could have done it. Any answers would be greatly appreciated, Thanks.

P.S - This is a gaming monitor and there is no PC connected. Only a PS4.

dispositivo:

BenQ Monitor

Status:

open

Resposta Aceita:

372402

Postagem original de: Tom O'Rourke ,

Título:

My screen just faded into whiteness while I was using it!

Texto:

So basically I bought a brand new BenQ monitor and it arrived last Thursday. It was working great until last night when I was watching YouTube and suddenly the screen faded into complete whiteness and now it won't go back even after turning it on and back off.

I can still hear sound but the picture is gone and there are some faint lines running downing the screen in a pinkish colour. The monitor is in a good place where it can get lots of air flow but my room is freezing so I don't know if that could have done it. Any answers would be greatly appreciated, Thanks.

P.S - This is a gaming monitor and there is no PC connected. Only a PS4.

dispositivo:

BenQ Monitor

Status:

open