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Versão atual de: mayer (detalhes da votação) ,

Título:

Verical single red line. Only used 4 months

Texto:

[image|920378]

Please help guys. I bought a brand new Samsung UN75JU7500 UHD Tv. Had it professionally calibrated. Used it without flaws for about 4 months until all of a sudden while watching TV a vertical red line appeared. Singled vertical red line.

The vertical red line is bright and starts from the top goes almost to the bottom where it gets dimmer and ends.

So far I've done the following.

Factory reset.

Tried different hdmi and sources.

1 important note. Red line is behind tv menus and cursor. In other words cursor appears to overlap the line if you place it on top of the line.

Please help me resolve this issue as I can't take it back to samsung even though it's under warranty. Reason. I've shipped it out of North America to a remote island in the south.  Now I'm stuck with it.

Help.

=== Update (10/30/2016) ===

@oldturkey03 please see these pics and let me know which one is the t-con board , just want to make sure. Before I proceed. Btw, I have taken out all the ribbons cables and reseated them.

[image|930621]

[image|930622]

[image|930620]

dispositivo:

Samsung un75JU7500 uhd tv

Status:

open

Resposta Aceita:

347029

Editado por: Danny ,

Título:

Verical single red line. Only used 4 months

Texto:

[image|920378]Pleaseimage|920378]

Please
help guys. I bought a brand new Samsung UN75JU7500 UHD Tv. Had it professionally calibrated. Used it without flaws for about 4 months until all of a sudden while watching TV a vertical red line appeared. Singled vertical red line.
[image|920378]Pleaseimage|920378]

Please
help guys. I bought a brand new Samsung UN75JU7500 UHD Tv. Had it professionally calibrated. Used it without flaws for about 4 months until all of a sudden while watching TV a vertical red line appeared. Singled vertical red line.
 
The vertical red line is bright and starts from the top goes almost to the bottom where it gets dimmer and ends.
 
So far I've done the following.
 
Factory reset.
 
Tried different hdmi and sources.
 
1 important note. Red line is behind tv menus and cursor. In other words cursor appears to overlap the line if you place it on top of the line.
 
Please help me resolve this issue as I can't take it back to samsung even though it's under warranty. Reason. I've shipped it out of North America to a remote island in the south. Now I'm stuck with it.
 
Help.
 
=== Update (10/30/2016) ===
 
@oldturkey03 please see these pics and let me know which one is the t-con board , just want to make sure. Before I proceed. Btw, I have taken out all the ribbons cables and reseated them.
 
[image|930621]
 
[image|930622]
 
[image|930620]

dispositivo:

Samsung un75JU7500 uhd tv

Status:

open

Editado por: Danny ,

Título:

Verical single red line. Only used 4 months

Texto:

Please[image|920378]Please help guys. I bought a brand new Samsung UN75JU7500 UHD Tv. Had it professionally calibrated. Used it without flaws for about 4 months until all of a sudden while watching TV a vertical red line appeared. Singled vertical red line.
Please[image|920378]Please help guys. I bought a brand new Samsung UN75JU7500 UHD Tv. Had it professionally calibrated. Used it without flaws for about 4 months until all of a sudden while watching TV a vertical red line appeared. Singled vertical red line.
 
The vertical red line is bright and starts from the top goes almost to the bottom where it gets dimmer and ends.
 
So far I've done the following.
 
Factory reset.
 
Tried different hdmi and sources.
 
1 important note. Red line is behind tv menus and cursor. In other words cursor appears to overlap the line if you place it on top of the line.
 
Please help me resolve this issue as I can't take it back to samsung even though it's under warranty. Reason. I've shipped it out of North America to a remote island in the south. Now I'm stuck with it.
 
Help.

dispositivo:

Samsung un75JU7500 uhd tv

Status:

open

Postagem original de: Danny ,

Título:

Verical single red line. Only used 4 months

Texto:

Please help guys. I bought a brand new Samsung UN75JU7500 UHD Tv. Had it professionally calibrated. Used it without flaws for about 4 months until all of a sudden while watching TV a vertical red line appeared. Singled vertical red line.

The vertical red line is bright and starts from the top goes almost to the bottom where it gets dimmer and ends.

So far I've done the following.

Factory reset.

Tried different hdmi and sources.

1 important note. Red line is behind tv menus and cursor. In other words cursor appears to overlap the line if you place it on top of the line.

Please help me resolve this issue as I can't take it back to samsung even though it's under warranty. Reason. I've shipped it out of North America to a remote island in the south.  Now I'm stuck with it.

Help.

dispositivo:

Samsung un75JU7500 uhd tv

Status:

open