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Postagem original de: Gabriella Hong

Título:

Phone won't turn on, no matter what.

Texto:

I was browsing the web on my 1 month old phone when all of a sudden it turned off and I was faced with a black screen. It had 84% battery at the time and I did not accidentally hold down the power button so I found this strange. I took the battery out and tried to turn it on again but it didn't work.  I left it alone over-night and tried again in the morning but it didn't work. I tested the battery and turns out that it was in working order.Then. I tried the hold volume up, home, and power button waiting for a vibration, didn't work. There is absolutely no sign of life... no light, no sound, no motion. I'm heart-broken...

Also, it did not have any water damage or experience any severe drops. There is a slight possibility that sand may of entered it. Otherwise, I have no idea why this happened or how to fix it. T^T

Dispositivo:

Samsung Galaxy S5 Mini

Status:

open