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Original post by: deborah cancilla ,

Título:

Connects to router, displays IP but says not connected to Internet?

Text:

My Kindle Fire HD has been working for almost 2 years.

Suddenly in the last week I cannot connect to the internet.

The tablet connects to the router and displays and excellent signal and an IP address is visible.

However, when attempting to use Silk Browser or go the Appstore it says. "No internet connection".

Kindle Customer Service was no help. They said, "buy a new one".

Thanks for any response.

dispositivo:

Kindle Fire HD

Status:

open