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Mensagem original de: Jim McDonald ,

Título:

Cannot connect to the Internet

Texto:

My tablet can connect to the router but not the Internet. I checked with a tech person and the ip address is open and working finefine. I even tried a factory reset.

Is the WiFi hardware burnt out?  How can I tell?

Thank you.

dispositivo:

Samsung Galaxy Tab Pro 12.2

Status:

open