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Original post by: atabz05 ,

Title:

Windows 8.1 / 10 Graphic driver error

Text:

*Ok. So I did a format on my ASUS K501LX-DM014H.

*Preinstalled OS was Windows 8.1 64 bit and I already did a Windows 10 activation by installing it before the format.

*I got all the drivers for Windows 10 64bit from asus.com

http://www.asus.com/ph/support/Download/3/788/0/1/cgSxMlZWmrvUbTYS/45/

*Did not connect the laptop to a network to configure it properly.

*Installed the drivers (BIOS was already updated to 206):

1. ATK (ATKAPCI V1.0.0040)

2. Chipset (Intel V10.1.1.7)

3. Card Reader (Realtek V10.0.10125.31214)

4. VGA (Intel V10.18.15.4268 and nVidia V10.18.13.5384)

5. Audio (Realtek V6.0.1.7581)

6. Wireless (Qualcomm V10.0.0.324 and ASUS Wireless Radio Control V1.0.0.4)

7. LAN (Realtek V10.2.703.2015)

8. Bluetooth (Qualcomm V10.0.1.2)

9. Others (Intel Dynamic Platform and Thermal Framework V8.1.10603.192,

Intel Management Engine Interface V11.0.0.1162,

Collaborative Processor Performance  V1.0.0.1018,

Intel Rapid Storage Technology V14.6.0.1029)

10. TouchPad (ASUS Smart Gesture  V4.0.5)

Concerns:

1. Laptop screen randomly freeze. Tried waiting 3-5min. no results. Can't do anything but reset (At any point and sometimes just before the OS starts. )

2. Display Driver Stopped Responding and Has Recovered.

I actually have this problem before when I upgraded from windows 8.1 to windows 10 before the format. When playing games this error happens and sometimes the screen freezes after.

I actually tried not installing the nVidia driver then the error disappeared. That's why I think it was the nVidia driver's fault. I tried the driver from ASUS and I also tried the updated one from Geforce but both failed. The thing is I could actually play games but sometimes I get the screen freezes or display driver stops responding error.

I need to use my laptop's GPU for games so I need a fix. Help!

Question:

1. Did I miss something?

2. What should I do?

3. If I can't get help here where?

dispositivo:

Asus Laptop

Status:

open