I have the same problem with the power button. It somehow broke off and I am not able to power off the phone causing my battery to drain very quickly. It doesn't pay to have this fixed because the cost of repair is almost the same price as a new phone. The phone still works but who wants a phone that is in constant charge mode! These Lumias are inexpensive enough to buy a new one, that is if you like the phone enough, and I do.