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Versão atual de: mayer (detalhes da votação) ,

Título:

iMac keeps randomly restarting

Texto:

My iMac keeps restarting every time I turn it on. Sometimes it doesn't get to the desktop before restarting and other times it restarts while using it.
-I have already replaced the power supply with the same result. I also have tried unplugging both the HDD and the SSD and it still was restarting. I have tried switching out the RAM from another iMac and it still restarts.
+I have already replaced the power supply with the same result. I also have tried unplugging both the HDD and the SSD and it still was restarting. I have tried switching out the RAM from another iMac and it still restarts.
When it restarts, it randomly shuts off and then boots again, sometimes over and over.
I have already taken it to an authorized Apple tech, and they told me they could never get it to reboot... the closet Apple Store is over 3 hours away so I am trying to troubleshoot this myself.
Any ideas on what I can try next? Thanks for your help!

dispositivo:

iMac Intel 27" EMC 2429

Status:

open

Resposta Aceita:

+195352

Editado por: Dan ,

Título:

iMac keeps randomly restarting

Texto:

-My iMac keeps restarting every time I turn it in. Sometimes it doesn't get to the desktop before restarting and other times it restarts while using it. I have already replaced the power supply with the same result. I also have tried unplugging both the HDD and the SSD and it still was restarting. I have tried switching out the ram from another iMac and it still restarts. When it restarts, it randomly shuts off and then boots again, sometimes over and over.
+My iMac keeps restarting every time I turn it on. Sometimes it doesn't get to the desktop before restarting and other times it restarts while using it.
-I have already taken it to an authorized apple tech, and they told me they could never get it to reboot...the closet Apple Store is over 3 hours away so I am trying to troubleshoot this myself.
+I have already replaced the power supply with the same result. I also have tried unplugging both the HDD and the SSD and it still was restarting. I have tried switching out the RAM from another iMac and it still restarts.
+
+When it restarts, it randomly shuts off and then boots again, sometimes over and over.
+
+I have already taken it to an authorized Apple tech, and they told me they could never get it to reboot... the closet Apple Store is over 3 hours away so I am trying to troubleshoot this myself.
Any ideas on what I can try next? Thanks for your help!

dispositivo:

iMac Intel 27" EMC 2429

Status:

open

Mensagem original de: spencer ,

Título:

iMac keeps randomly restarting

Texto:

My iMac keeps restarting every time I turn it in. Sometimes it doesn't get to the desktop before restarting and other times it restarts while using it. I have already replaced the power supply with the same result. I also have tried unplugging both the HDD and the SSD and it still was restarting. I have tried switching out the ram from another iMac and it still restarts. When it restarts, it randomly shuts off and then boots again, sometimes over and over.

I have already taken it to an authorized apple tech, and they told me they could never get it to reboot...the closet Apple Store is over 3 hours away so I am trying to troubleshoot this myself.

Any ideas on what I can try next? Thanks for your help!

dispositivo:

iMac Intel 27" EMC 2429

Status:

open