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Mensagem original de: Cammy ,

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Try the below link.

http://www.amazon.co.uk/forum/kindle?_encoding=UTF8&cdForum=Fx3IRFCNF3E5K2W&cdThread=Tx3O8B7M07PVWIT

I've also heard amazon like their customers and seem to offer a replacement more often then not so try before sending it to anyone to break open

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