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Mensagem original de: Theresa ,

Título:

Black screen and also cannot restore

Texto:

My laptop starts ups and goes through the start up and welcome page but then it goes to a black screen with the cursor visible. I'm able to hit Control-alt-delete and it brings me to Start Task launcher so I can do the system restore. It goes through the process then starts up again with the welcome screen and it hits the black screen with the cursor visible. Please Help

dispositivo:

Toshiba Satellite 1805-S177

Status:

open