iFixit - Answers With Device "iPhone XR"

iPhone XR: Is it the motherboard or the battery?

Wed, 19 Jun 2024 14:39:41 -0700

I have an iPhone XR that I bought when they came out. Yesterday I noticed that my plugged-in phone hadn´t been charging and that it was on 1%. So i plugged it in using a different cable and adapter, but it still didn't charge. I tried restarting the phone, but the battery was too low so when I tried to power it on again it just showed the red battery icon. I then tried to clean the port and try again but only got it to show me the apple logo for a brief second before it all went black. The phone is now pitch black without any logo when I try to start it. I went to my nearby apple store to see if they could fix the problem. They told me that it wasn´t my charging port and that it looked to be dead. I was told that a repair would cost me about 500$ and that a new 12 or 13 iPhone would be better. I didn´t believe this and therefore went here to ask instead since I thought that it might be the battery since I hadn´t noticed any real problems with it before. So my question is really if the phone is basically unfixable or if a battery replacement or something else would work.

⟐ Answered junho 19, 2024 at 14:39 GMT-7

iPhone XR: How to shut off iPhone XR with a broken screen

Sat, 12 Jul 2025 07:13:44 -0700

So I was trying to replace my broken screen, and in the process I accidentally broke it further. No big deal I thought, since i’m replacing it anyway. Then before I got all the adhesive off, I accidentally turned it on. Is there a way to either shut it off without the screen or safely disconnect the battery? Or do I have to wait for the phone to die

⟐ Answered julho 12, 2025 at 7:13 GMT-7

iPhone XR: Is there a way to capture the original owners iCloud registered email?

Mon, 27 May 2024 03:25:40 -0700

I recently purchased an iCloud locked iPhone with the intention of using its parts to repair another one I have lying around. However, I noticed that everything still seems to work fine and it is just activation locked.

I saw this video here https://www.youtube.com/watch?v=S36-4fXW... about capturing the owners email to contact them. I have 2 questions:

1. Is this a legit way of finding the previous owners contact information?
2. Is there a way of doing this with a more legit looking piece of software?

To be clear, I am not trying to get the original owners email in order to break into their iCloud account, I would like to be able to find it so I can contact them and ask if they can remove it from their iCloud account.

Thanks in advance for any help!

⟐ Commented maio 27, 2024 at 3:25 GMT-7

iPhone XR: How do I remove stripped pentalobe screws?

Tue, 27 Jun 2023 20:03:36 -0700

Before you go posting links to articles and videos I have to say I’ve tried superglue, rubber band and duct tape method! One screw is halfway out so I tried Gently using pliers and did not work either. I’m guessing the tool kit I bought from amazon is what did this. The top of the screws are stripped. There’s no grip left because I’m assuming this new pentalobe screwdriver wore it away. Any help is appreciated please just don’t say what I’ve already tried or post links if all it says are the methods I’ve used. I need a new method because nothing is working. Thank you

⟐ Answered junho 27, 2023 at 20:03 GMT-7

iPhone XR: microphone may be broken, what to do

Thu, 21 Sep 2023 15:44:29 -0700

Hi everyone,

I have an iPhone XR, on which I had the bad idea of trying to use an air compressor to clean it. It seems that I have broken the microphone situated at the bottom.

But … it doesn’t seem to be completely broken, here’s what’s happening:

When I have a call, the person here’s a lot of static noise, but sometimes also my voice, and sometimes the voice is clear enough and there is less static. Does it mean it can still be salvaged/repaired? If so, does any of you know how I could do that?

Thank you in advance to anyone who will take the time to answer me and give me some advice/guidance.

Warm regards,
Charlie

⟐ Answer edited setembro 21, 2023 at 15:44 GMT-7

iPhone XR: Screen Unresponsive, Ghost Touch

Thu, 04 Nov 2021 16:29:45 -0700

My daughter's iPhone XR started developing some weird symptoms where without input, it opens up apps, scrolls between screens, etc... After some googling, found that this is referred to as ghost touch or something. Couldn't find what the fix is to this problem though.

I tried resetting the iPhone to factory settings, even tried doing a reset/restore in DFU mode, to no avail. I wanna say this is maybe a hardware issue with the display (digitizer/glass) more so than a software issue. She had a case on it from day 1 but did drop it a few times, and even had a small crack on the screen towards one corner, not too bad though.

This being the case, I'm willing to replace the display myself, but before I shell out $100 on a new one, I wanted to see if anybody else experienced this issue and if so, did replacing the display fix the problem?

⟐ Answered novembro 04, 2021 at 16:29 GMT-7

iPhone XR: Face ID sensor pushing on the back of screen and breaking it

Tue, 23 Jun 2020 13:25:30 -0700

Hello all,

I work at a repair shop and we had an iPhone XR come back with a breakage on the LCD from the inside. Upon inspecting I saw that the Face ID unit, that is not screwed in for whatever reason, was slightly out of place, causing it to press on the back of the screen and making it break. After pushing the sensor back into place and carefully checking that it was still in the correct position before closing the phone, we gave it back to the customer. It is now two days later and the customer is here again with the same problem.

Has anyone had this same issue or can offer any solutions?

Thank you,

Justin

⟐ Answer accepted junho 23, 2020 at 13:25 GMT-7

iPhone XR: screw position map for iPhone xr?

Wed, 17 Jun 2020 03:40:10 -0700

Wondering where I might be able to find a screw position map for iphone XR?

Thanx!

⟐ Commented junho 17, 2020 at 3:40 GMT-7

iPhone XR: XR not charging after battery replacement and showing 0% left

Sun, 17 May 2026 09:17:54 -0700

I recently replaced the battery on a Iphone XR ive had laying around since 3 months back with a as old third part battery

took a good while to reset it as it kept bootlooping, but as i eventually reset it and set it up the battery health is at 0%, charger does not go up from 1% and says "0% left"

did i &&^& something up or is it fixable?

⟐ Answered maio 17, 2026 at 9:17 GMT-7

iPhone XR: Can you share how to remove iPhone XR from iCloud

Mon, 21 Apr 2025 20:49:08 -0700

I've bought the software, but I don't know if it can really remove iCloud can someone guide me

⟐ Commented abril 21, 2025 at 20:49 GMT-7

iPhone XR: lightning connector only charges when pushed to one side

Wed, 13 Nov 2024 09:11:35 -0700

the lightning connector is quite loose inside the port and if I move it up and down it makes a clicking sound. This doesn’t happen when I move it side to side. I need to pull up on the cable to make the phone charge (if the screen is facing me i need to pull the cable towards me)

Do I need to replace the lightning connector assembly? I cleaned the port quite well so I doubt that it’s dust…

Thank you for the help!

⟐ Answer accepted novembro 13, 2024 at 9:11 GMT-7

iPhone XR: Is my motherboard still usable?

Tue, 04 Apr 2023 21:47:45 -0700

My motherboard has a cut in it

⟐ Answer accepted abril 04, 2023 at 21:47 GMT-7

iPhone XR: Guide for replacing lightning connector?

Thu, 21 Sep 2023 10:56:53 -0700

Can someone or iFixit make guide to remove/replace the lightning connector/lower microphone assembly? I had to use multiple different guides to remove the logic board, Taptic Engine and lower speaker. Then I just needed to figure out on my own how to actually remove the connector assembly on my own. I kind of wish I knew about replacing the speaker grill gasket so I could try to keep some of the phones dust/water resistance rating.

This was my first phone repair too so I didn’t even think to replace the screen adhesive.

⟐ Answer edited setembro 21, 2023 at 10:56 GMT-7

iPhone XR: Back Glass Shattered on iPhone XR

Wed, 28 Jul 2021 02:15:07 -0700

Do you have a replacement for the rear glass on an iPhone XR? The phone is functioning perfectly, the rear glass is simply shattered. What can I do? Thanks

⟐ Commented julho 28, 2021 at 2:15 GMT-7

iPhone XR: New screen -- Face ID not working

Thu, 01 Oct 2020 11:35:12 -0700

Hey all. I had a pretty badly cracked iPhone screen. Face ID and tap to wake both worked even though the screen was toast. However, now that the screen is replaced I am having a handful of different issues.

-FaceID is not working anymore. It says “FaceID is not available” when trying to set it up in settings.

-Screen will randomly click and move all over the place. I will have to shut off the screen and wait a few seconds for it to stop. When my phone is locked it will move so much that a “please wait 2 minutes before trying again” security message.

-Tap to wake also does not work. I have to use the side button to unlock it every time. That’s super annoying haha.

Does anyone have any ideas on what could be going on? Thank you for your help!

⟐ Commented outubro 01, 2020 at 11:35 GMT-7

iPhone XR: Is it posible to change the imei?

Sun, 04 Jan 2026 03:08:09 -0700

bught an i phone xr and the seller blocked the phone threw tmoble now its unconectable

⟐ Answered janeiro 04, 2026 at 3:08 GMT-7

iPhone XR: iPhone XR Dead, but Boot Loops on Charger? Dies when unplugged.

Fri, 02 Dec 2022 11:14:43 -0700

I just did a back glass replacement on an iPhone XR. Everything seemed to go fine. It displayed a red battery sign last night saying it was dead, so I charged it for a bit and it never came back on, but after reseting it it went into recovery mode. When I unplugged it to connect to a computer, it died. When I return it to the charger it starts looping the Apple logo again (about 5 seconds off, 2-3 seconds on, repeat). It only stops if I act like I”m reseting it, then it will enter recovery mode.

It is not recognized, nor starts to charge when connected to a computer.

⟐ Answered dezembro 02, 2022 at 11:14 GMT-7

iPhone XR: If you change the logic board with a other logic board that is iCloud

Fri, 24 Feb 2023 07:58:47 -0700

If you change the logic board with a other logic board that is iCloud free it is ok. The iCloud lock is in the logic board

⟐ Answer accepted fevereiro 24, 2023 at 7:58 GMT-7

iPhone XR: iPhone XR true tone not working despite using Qianli iCopy

Sun, 06 Nov 2022 19:27:12 -0700

SOLVED:
I got my True Tone by using JC Repair Assistant. Apparently, the MtSN which 3utools provided was incorrect.

Hello everyone,

I have a problem to re-enable True Tone function on the iPhone XR despite copying the serial to the new screen.

My young brother dropped his iPhone XR and made a crack on his front screen. I managed to get a pulled front screen and replaced it. I also transfered the cracked screen's ear speaker with the attached sensors.

After replacement, I turned on the iPhone XR and everything was working, screen, touch, Face ID and ear speaker. Only function that is missing - True Tone.

I used the Qian Li's iCopy Plus 2.x to copy the data, however my cracked screen's cable broke. So I used 3uTools to copy the "Cover Board Number" and paste it in Qian Li computer software ("MtSN").

Qian Li software and Qian Li iCopy Plus device say they both read and wrote the data succesfully. I followed YouTube videos to do this repair.

Unfortunately, it still does not work after writing the data 4 times. Does anyone else have experienced this problem before? Or did I do something wrong?

Thanks in advance and thanks for your time

EDIT Nov 5 '22

QianLi iCopy Plus 2.x - MtSN read of the new screen

PC software 3utools reading of the iPhone XR

I got my True Tone by using JC Repair Assistant. Apparently, the MtSN (cover board number) which 3utools provided was incorrect.

⟐ Commented novembro 06, 2022 at 19:27 GMT-7

iPhone XR: Why doesn't my phone charge right?

Wed, 30 Mar 2022 15:01:24 -0700

My phone doesn’t get a good charge. It has to be in the perfect position for it to work. I have tried different cords to charge it with, different bricks, everything. If I use my phone while I am trying to charge it, it constantly switches between charging and not. If I don’t place my phone in the correct spot when I go to bed, it will be like halfway charged in the morning. I tried cleaning the charging port out but that did not work. I’m not sure if I didn’t clean it well enough or if the problem is something else. Help?

⟐ Answered março 30, 2022 at 15:01 GMT-7