⟐ Commented setembro 14, 2017 at 11:16 GMT-7

just over night my iPhone is showing the apple logo (contonious, no blinking). I tried:

-new battery

- hard reset

-recovery mode

-DFU Mode

Just the DFU Mode helped a little bit. But in the end, it shows three different failures

- iTunes failure nr -50

-iPhone can't be identified

-iPhone can't be activated, because the iPhone doesn't send an activation information (i don't even know what that means :D)

Sometimes i can connect the iPhone with iTunes and it recognized the iPhone, but the display continious just shows the apple logo.

Thanks in advance for help.

⟐ Commented agosto 28, 2025 at 21:56 GMT-7

Well, I get it charged up and, half the icons are stuck on waiting (the person probably updated it and didn't let it fully finish?). So go into settings, it's on iOS 11.2.5 so I figured,

I'm just going to reset it because that will probably clear the waiting icon issue junk, I tap "Erase All Content and Settings"... nothing. So I tap it a couple more times.. nothing, so I tap "Reset all Settings" and it does it. Cool.

It froze ~half way through, so I hold power and volume down button to restart, and it's in recovery mode. Fine, I'll restore through iTunes, no problem.

Extracts the software... Restoring phone... Apple logo on screen. Then Bam!

Error 14. Phone's stuck at Apple logo with the loading bar anywhere from like 1% to 50% across.

OK, different cable. Error 14

Different USB ports. Error 14

Uninstalled iTunes and reinstalled. Error 14

Hackintosh Laptop. Error 14

Turned off all the Windows Defender junk. Error 14

DFU Mode. Error 14

I'm not sure what more I can do, I contacted the eBay seller and they say it's my fault because I "Tampered" with the software. There's not an Apple Store for 90 miles. Since it's used, to send it to Apple would cost $330, which is more than what I paid.

Edit/Update: 5/29 : Had the phone sent to a relative in Las Vegas, he took it to an apple store and they printed of a sheet saying the phone became bricked after trying to restore and throws error 14 indicating a hardware issue, and that I need to either replace the phone or refund with eBay..

⟐ Commented maio 16, 2020 at 13:04 GMT-7

what do you think is the problem ?

⟐ Answered agosto 02, 2019 at 7:10 GMT-7

⟐ Answered outubro 31, 2024 at 6:58 GMT-7

Thank you,

Filip.

⟐ Answered julho 05, 2022 at 11:09 GMT-7

So I got given an iPhone 7 to fix, Basically what is happening is it is getting so hot it causes the iPhone to warn you its got too hot and wait for it to cool down. My first thought something is shorting so let’s rule everything out, I put the board into an iPhone 7 that works perfectly and it still overheated so its a board issue. I do have some 99% alcohol on the way and my plan was wet the board, plug her in and wait for a part to dry and then that tells me what is overheating. It feels like the top back but i was wondering if this is a common issue and how anyone has managed to solve it.

Many thanks all

⟐ Commented maio 26, 2020 at 11:03 GMT-7

Upon switching the devices on, both units are going into boot loop.

I’ve tried restoring the device on my mac, but am getting error 9.

I’ve also tried;

Disconnecting camera/proximity sensor

Disconnecting home button

Connecting old screen just incase I got faulty replacements

Is there anything I’m missing? I heard it might be Audio IC, but if the device cant boot at all, this can’t be it, right?

⟐ Answered fevereiro 20, 2020 at 16:33 GMT-7

if so, how much is it??

⟐ Comment deleted maio 17, 2019 at 7:48 GMT-7

I left the phone off all night, then in the morning I turned it on by plugging it into a wall outlet, phone booted up and wact normal like I was setting it up for the first time. Set it up as a new phone, works great EXCEPT, anything involing the microphone wont work/freezes. Pressing record on voice memos or video recordings, the recording button changes from a red circle to a red square but the timer doesnt count and it doesnt respond immediately to stoping the recording. Thoughts? Also, I cant hear or be heard on phone calls, sounds like hardware?

3/21/2018 Apologize in advanced for the long post!

Read through a lot of the great knowledge on here, going to give it a shot, I just wanted to ask in case anyone could help expedite my process.

I bought a used iphone 7 for $100.00 that was stuck in a boot loop (White Screen, black Apple Logo). I have an iphone 5s that I've had for 3 years and after doing research online, seeing that iphone 7s stuck in boot loops was fairly common, I figured I'd take the risk of trying to get it out.

Brought the phone home, put in in DFU mode and got the software updated to current ios. Tried downgrading to 10, found out that doesnt work. It would show up in itunes with the older owners name, battery percentage, available space, all the basic info. I let the phone charge on my Lenovo laptop via genuine lightning cable all night long.

The nextmorning I read some users had issues with the phone getting to about 75 percent completed status on the updating software bar and the phone would just reset. The solved this by opening up the sim card door and using a hairdryer directed towards it to get the phone hot and this would work. My phone would appear to get 98 percent of the way done, the itune message would pop up and say, "The update was complete, your device will restart in 10 seconds.."So I gave it a shot. Didn't work. Then I tried it again later and after my phone cooled down a bit it worked! Phone started up like it was a new iphone, ran me through everything, touch i.d., new pass code, insert sim card. I attempte to restore it with my iphone 5s back up. Back up seemed to go just fine, it restarted the device with the white background/black logo but then loaded my passcode prompt. Typed in my new passcode, phone froze for a bit and rebooted. Again prompted me to enter my passcode, after it accepted my passcode, it showed a white screen that said I needed to update, updated it and it back in the boot loop. Re-heating it hasnt worked.

I apologize for the wordy write-up! I realize that it, being a used phone, is probably water damaged, but my hopes where that the wordy write-up may help more expereienced users crack this one.

Questions,

- My 5s is running 10. 3.3 when I ran the 'restore' option on the 7, that doesnt also load that ios from the 5s does it? Could that have made things worse?

- If it is water damage, what components might be damaged? Are they worth replacing, by myself (decently skilled DIYer) or a pro? I was looking at NAND's and upgrading since its only a 32 gb.

Should I just part it out and try and break even? Is that even an option?

Thanks so much!

⟐ Commented abril 14, 2022 at 10:53 GMT-7

⟐ Answered novembro 25, 2021 at 14:10 GMT-7

But now it fell out and restarted, after the restart the touchscreen was unfunctional.

we didn't knew what to do next, so my first reaction was just giving it an hard reset.

It worked again! but now is my question, we went to the apple store and they said the device when it recognizes it's not an original screen it could take out the screen, so that it's unfunctional again, but i think that's searched too far, because there are so many places now where you can buy replacement screens, and when this is true there should be no aftermarket parts available right?

Do i have to worry now for the screen to die or is it just not that big of a deal?

the whole repair did go perfectly fine, no havily bended parts/cables/connectors, no screws mixed, no damage to any parts. And followed the instructions of the Ifixit quide.

⟐ Answer edited junho 06, 2020 at 10:39 GMT-7

⟐ Answered maio 13, 2020 at 1:10 GMT-7

Can anyone tell me where this is supposed to go when I put the home button back on.

⟐ Commented abril 01, 2019 at 20:07 GMT-7

⟐ Answered agosto 28, 2017 at 2:38 GMT-7

⟐ Commented abril 09, 2017 at 7:49 GMT-7

I’ve been through all the troubleshooters to the point of restoring it back to factory defaults with the latest IOS, but it still doesn’t work.

However I have noticed that when I put the serial number into Apples website, it should be a different color than it is (Apple say it is rose gold, but it’s actually silver) so I guess at some point it has been re-cased.

Everything else on the phone works fine including the 4G and wireless. Can anyone suggest what might be the issue with it?

Thanks.

⟐ Answered outubro 12, 2023 at 22:22 GMT-7

⟐ Answer accepted janeiro 17, 2023 at 19:53 GMT-7

⟐ Commented setembro 23, 2022 at 0:56 GMT-7