Tenho uma demanda que por muito tempo ficou em um limbo.

Como atualizo o navegador do cromebook paviillion 14 c015dx que o sistema operacional do Google não vai receber mais atualizações.

A quem puder elucidar desde já agradeço.

Salud!

⟐ Answer edited outubro 09, 2024 at 17:05 GMT-7

⟐ Commented abril 30, 2026 at 12:54 GMT-7

Last Sunday, after a software update, pixelbook rebooted andafter a while the screen turned black and since then I haven’t been able to boot it up.

When I plug the charger, led is solid green. But if I try a boot, a hard reset, or anythin else, nothing happens (except at the led level there is some activity)

I have a case opened at google support but because this is out of warranty, agent was pessimistic that they can do anything.

Here it what I have already tested:

• standard boot but pushing power button: nothing
• hardware reset - Holding refresh and pressing power
• recovery mode - Holding Refresh and Escape and pressing power
• another one - Connect the charger to the Chrome OS device. Hold the side power button + Refresh key  and remove the power adapter as they keep holding on those buttons. Wait for 1 minute. Press the side power button to test the device. Connect the power adapter and monitor the LED color. Device should try to turn on and LED should blink or have solid color.

Nothing has helped so I guess there is an hardware issue. Do you think it could be the motherboard to be replaced ? I am tempted to try to follow - Google Pixelbook Motherboard Replacement

⟐ Commented abril 29, 2026 at 13:56 GMT-7

⟐ Answer edited abril 28, 2026 at 18:18 GMT-7

⟐ Answered abril 26, 2026 at 12:19 GMT-7

Here's how the issue goes: I work in the tech repair portion of my local high school. Our school uses Dell Chromebook 3100s (normal ones and also the 2-in-1s). Recently, we've been having a problem with booting up some of the computers.

More specifically, the process of booting up after a shutdown. We have some computers that, when fully shut down by holding the power button, refuse to turn on again unless plugged in. No matter what I do, whether it be pressing the power and refresh button or just holding the power button for a long time, they refuse to boot up again.

The weirdest part is that as soon as you plug them in, they boot up fine? My only guess as to why is that the motherboard refuses to accept the power coming from the battery as the method to boot up the computer, and will only take wall power. That doesn't really make sense, as we have had this problem with the old and the new batteries, so I have no idea.

Here's what I've tried to diagnose the problem:

Replacing the battery/battery cable

Checking the hall effect sensor (Closing and opening the lid of the Chromebooks creates no issues, only when they are fully shut down)

Running updates on the broken computers

Checking the current on the new batteries (They look fine)

None of these have worked, so I'm looking at what I can do next. Any ideas? If you need me to provide additional information, I will do so ASAP. Thank you for reading!

TL;DR: Chromebooks won't boot up on battery like they should and will only do so on wall power. I'm looking for a way to fix this or information on the next steps I can take.

⟐ Commented abril 25, 2026 at 9:03 GMT-7

⟐ Answer edited abril 23, 2026 at 15:17 GMT-7

⟐ Answered abril 20, 2026 at 3:53 GMT-7

⟐ Commented abril 15, 2026 at 17:54 GMT-7

⟐ Answered abril 12, 2026 at 9:33 GMT-7

⟐ Commented abril 07, 2026 at 18:07 GMT-7

⟐ Commented abril 05, 2026 at 11:49 GMT-7

⟐ Commented abril 04, 2026 at 2:18 GMT-7

I have powerwash these devices but this has not fixed the issue. If I am able to log in I can try to disable the touch screen but this only works for a short time.

⟐ Commented abril 01, 2026 at 23:56 GMT-7

⟐ Answered abril 01, 2026 at 11:44 GMT-7